INFORMATION ON THE PROCESSING OF PERSONAL DATA pursuant to art. 13 of Legislative Decree No. 196 of 30 June 2003 and on the EUROPEAN EU Regulation 2016/679

(Code regarding the protection of personal data)

Dear Madam, Dear Sir,

This information is provided for the site “” owned and operated by La Bitta as Data Controller.

The information is intended for all those who interact with the web pages of the Site, both to those who use the Site without making any registration, and to those who, at the end of a specific procedure, register on the Site and use the services on line guaranteed by means of it. This information is provided pursuant to art. 13 of Legislative Decree 196/2003, as well as in compliance with Recommendation n. 2/2001 that the European Authorities for the Protection of Personal Data, gathered in the Group established by the art. 29 of the Directive n. 95/46 / CE, adopted May 17, 2001 to identify some minimum requirements for the collection of personal data online.

Session and analytics cookies

It is possible to access the Site without requiring the provision of any personal data.

However, the computer systems and software used to operate the Site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This information is not collected to be associated with identified interested parties, but also by their very nature could, through processing or association, allow the identification of the user.

This category includes the IP addresses or domain names of the computers used by users who connect to the Site, the addresses in Url notation of the resources requested, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, etc.

These data are used only to obtain anonymous statistical information on the use of the Site (such as, in particular, the number of accesses) and to check its correct functioning and are deleted immediately after processing.

The processing of directly identifying information is not envisaged in this process.

We do not use cookies to transmit information of a personal nature.

The use of c.d. Session cookies (which are not stored permanently on the user’s computer and disappear when the browser is closed) are strictly limited to transmitting session identifiers (consisting of random numbers generated by the server) necessary to enable secure browsing and efficient use of the Site. also uses software solutions in order to optimize its online services. These solutions allow the analysis of the uses of the Site and the collection of relevant information on the users’ needs, in order to ensure that the ease of use and quality of online services can be continuously improved (c.d. analytics cookies).

In order to carry out these analyzes, anonymous and aggregated statistical data is collected. These are anonymous data relating to links and access flows relating to the browser that is used by users, the number of visits and web pages visited and the behavior of visitors to the Site detected by the respective browsers. The abbreviated IP address of the visitor can also be detected during data collection and processing.

The data is analyzed for the following specific purposes:

survey of the number of visitors;

identification of those areas of the site that are particularly attractive for the respective visitors;

analysis of the origin of visitors, in order to optimize the services provided through the network;

adaptation of recommendations to specific target groups;

The treatment indicated above involves the use of permanent cookies.

However, by changing the browser settings, users can block these cookies at any time or provide for them to be installed only with their express consent. At any time, users can also block the use of their data in general, with reference to any software solution used, by selecting the “opt-out” option offered by the same solution. If the user decides to use the “opt-out” option, it is possible that certain recommendations are no longer made.


The information and data required in the event of registration will be used both to allow access to the reserved area of ​​the Site and to use the online services offered by

The personal data of registered users will be processed for the purposes and in the manner set out in this statement.


If an order is placed, some data is recorded, such as the IP address from which the transaction originated, the time of the request, the type of browser used, etc. These data could be used to ascertain responsibility in case of hypothetical computer crimes against the Site and / or third parties, at the request of the competent investigating authorities pursuant to the law.


Subject to your consent, may process the personal data you provide in order to send you advertising material relating to its own or third-party services.


The personal data you provide on the occasion of a purchase on the Site may be processed by, subject to your consent, for profiling purposes, ie for the analysis of your consumption choices by revealing the type and frequency of purchases made by you, in order to send you advertising material of www.labitta.ito of third parties of your specific interest.

Soft spamming may use, for the purpose of direct sale of information services through the Site, the email addresses you provide in the context of the purchase of a service from the Site, even without your consent, based on the art. 130, fourth paragraph of the Privacy Code, as long as it is a service similar to those covered by the sale (c.d. soft spamming). You can still refuse this treatment at any time by communicating your opposition to with the methods indicated in art. 7 which follows.

INFORMATION ON THE TREATMENT OF PERSONAL DATA pursuant to art. 13 of Legislative Decree 196/2003

Registration on the Site owned and managed and any subsequent use of the services provided by through the Site, including the booking service, purchases, sending information and advertising material, etc. , will involve the processing of personal data that concern you and that come to or will be provided by you.

Therefore, in compliance with the provisions of Legislative Decree 30/06/2003 n. 196 (c.d. “Privacy Code”), we hereby inform you that La Bitta, as owner of the Site and as Owner, will process your personal data under the following conditions.

Art. 1. Purpose of the processing

The processing of personal data (including their registration in the registers of is directed exclusively to the achievement of the following purposes:

a) to ensure registration on the Site and the correct provision of the services requested through the Website, therefore, to correctly and punctually fulfill all the obligations deriving from the contractual relationship established with you, as well as the obligations deriving from the law or regulations in force, in particular, in the fiscal sphere, as well as public security;
b) for administrative and accounting purposes, including the possible transmission by e-mail of commercial invoices by in the provision of the service;
c) for registration on the mailing lists held by, carrying out market surveys and sending advertising and informative material on the products and services offered by or by third parties, to by means of automated systems, such as e-mail, fax, sms or MMS, or using traditional methods (eg: paper mail);
d) limited to the e-mail coordinates you provide in the context of the purchase of a service through the Site, to allow the direct offer by of similar products or services (so-called soft spamming), provided that You do not object to this treatment;
e) for the elaboration of the customer’s commercial profile (by recording consumption habits), aimed at monitoring the degree of customer satisfaction to ensure a better satisfaction of the customer’s needs, and to send informative material and / or advertising of specific interest to the customer, by means of automated systems, such as e-mail, fax, sms or MMS, or by post.

Art. 2. Provision of data and consequences in case of failure to consent to treatment

The provision of data for registration on the Site is purely optional, but necessary for access to the reserved area of ​​the Site and, therefore, to the services offered by through the Site.

Therefore, registration on the Site implies your consent to the processing of your personal data for the purposes of executing the contractual relationship and for administrative and accounting purposes, as indicated in points “a” and “b ”Of the art. 1 above.


With reference to the other purposes of the treatment indicated in art. 1 above, we point out that the consent to the processing of your data is purely optional. However, failure to agree will entail the consequences described below.

In particular, failure to consent to the processing of data for the purposes referred to in art. 1 letter “C” above, will make it impossible for you to receive advertising material, brochures and information notices relating to the services and products offered by our Company or by third parties (such as, for example, concerts, shows, theatrical performances, events sportsmen, etc.).

Finally, the lack of consent to the processing of your personal data for the purposes referred to in art. 1, lett. “D” above will make it impossible for our Company to develop profiles of customers’ consumption habits (aimed at ensuring greater satisfaction of the needs of the same customers and the continuous improvement of the services offered), as well as sending you information and advertising material of your specific interest.

Without prejudice to the above, it is understood that, in the event of your refusal to consent to the processing of your personal data, our Company may still use your data for the sole purpose of correctly fulfilling the obligations provided for by the laws in force.

We also point out that your consent to the processing of data for one or more of the above purposes may be revoked at any time, by modifying the consent data at the time of each new entry into your account on the Site.

Art. 3. Processing methods

The processing of personal data relating to you will mainly be carried out with the aid of electronic or automated means, in the manner and with the appropriate tools to guarantee the security and confidentiality of the data, in accordance with the provisions of Legislative Decree 196/2003. In particular, all technical, IT, organizational, logistical and procedural security measures will be adopted, as provided for by Legislative Decree 196/2003, in order to guarantee the minimum level of data protection required by law, allowing the access only to the persons in charge of processing by the Owner or the Managers designated by the Owner.

The information acquired and the methods of processing will be relevant and not excessive in relation to the type of services rendered.

The data will also be managed and protected in environments whose access is under constant control.

Art. 4. Communication and dissemination of data

Your data may be disclosed:

a) to all those subjects (including the Public Authorities) who have access to personal data by virtue of legislative or administrative measures;
b) to third party companies whose services are offered or sold through the site;
c) to companies or third parties in charge of printing, enveloping, shipping and / or delivery of information and advertising data;
d) to post offices, couriers or forwarding agents in charge of delivering advertising material;
e) to banks and companies that manage national or international payment circuits through which online payments are made for products purchased through the Site;
f) to companies, consultants or professionals in charge of the installation, maintenance, updating and, in general, management of the hardware and software of or the Bitta is used for the supply of own services;
g) to companies or Internet providers responsible for sending documentation and / or information material;
h) to companies in charge of processing and / or sending advertising and information material on behalf of our Company;
i) to other companies belonging to our Group, having offices in Italy or abroad, within the European Union, which may treat them exclusively as external managers of the processing of personal data on behalf of for the purposes indicated art. 1;
j) to all those public and / or private subjects, natural and / or juridical persons (legal, administrative and fiscal consultancy offices, Judicial Offices, Chambers of Commerce, Chambers and Labor Offices, etc.), should the communication be necessary or functional to the correct fulfillment of the contractual obligations assumed, as well as the obligations deriving from the law.

Your data will not be disclosed, except in anonymous and aggregate form, for statistical or research purposes.

Art. 5. Owner and Manager of the processing of personal data

The Data Controller of personal data is La Bitta. The Data Processor, pursuant to art. 29 D. Lgs. N. 196/2003, is the company La Bitta.

All requests and requests relating to the processing of personal data concerning you may be addressed to the owner or manager indicated above, at the following addresses:

Via Giuntini 14, 16038 Santa Margherita Ligure (GE). Italy.

Art. 6. Storage of personal data

Your personal data will be kept only for the time necessary to guarantee the correct provision of the services offered by our Company.

In the event of cancellation, exclusion or disabling of non-use of your account on the Site, your data will be stored for administrative purposes for a period not exceeding one quarter, subject to any specific legal obligations regarding the conservation of accounting documentation or for purposes of public security. In such cases, the automatic deletion of data will also be guaranteed by third parties to whom the data may have been communicated.

In any case, it is understood that your personal data will be stored and processed for the purpose of verifying consumption and marketing habits for the period of time permitted by law and by the provisions of the Data Protection Authority .

After this period, your data will be transformed into an anonymous form, so as not to allow, even indirectly, to identify those concerned.

Art. 7. Right of access to personal data

According to the art. 7 of Legislative Decree 196/2003, you are entitled, among other things, to:

a) obtain confirmation of the existence or not of personal data concerning you and their communication in an intelligible form;
b) obtain, from the Data Controller or Data Processor:

– indications on the origin of personal data, on the purposes and methods of processing, on the logic applied in the case of processing carried out with the aid of electronic instruments;

– indication of the identification details of the data controller and data processors, as well as the representative designated by a foreign subject to process data in Italy;

– indications about the subjects or categories of subjects to whom the data may be communicated or who may become aware of them in their capacity as designated representative in the territory of the state, managers or appointees;

c) obtain:

– updating, rectification or integration of data concerning you;

– the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those which need to be kept for the purposes for which the data was collected or subsequently processed;

– the attestation of the fact that the operations referred to in the preceding points have been brought to the attention also as regards their content, to those to whom the data have been communicated or disseminated, except in the event that such fulfillment is impossible or involves the use of manifestly disproportionate means with respect to the protected right;

d) object, in whole or in part:

– for legitimate reasons, to the processing of data concerning you, even if pertinent to the purpose of collection;

– to the processing of personal data concerning you, provided for the purposes of commercial information or sending of advertising material or direct sales or for carrying out market research or commercial communication.

The above rights may be exercised with a request addressed without formalities to the Owner or Manager. The request can be sent to the owner or manager by registered letter.

Data Protection Officer (“DPO”), “data protection officer”:

La Bitta


Premise: what cookies are and what they are used for

A cookie is a text file that a website endorsed by the user sends to its terminal (computer, mobile device such as smartphone or tablet) where it is stored and then re-transmitted to that site on a subsequent visit to the site. Cookies are distinguished from one another:

based on the person who installs them on the user’s terminal, depending on whether it is the same site manager that the user is visiting (so-called “first-party cookies”) or a different site, which installs cookies for the via the first site (so-called “third-party cookies”);
according to the purpose of each cookie: some cookies allow the website that installed them to remember, for example, the preferences expressed by the user while browsing or to make a purchase, perform authentication to access restricted areas (so-called “cookies”). technicians “), other cookies allow the site that used them to monitor user browsing also for the purpose of sending advertising and / or offering services in line with the preferences expressed by the user while surfing the net (cd” cookies profiling ”). Only profiling cookies require the user’s prior consent to their use.

On the site (“Website”) technical and profiling cookies of Google Analytics are installed and, through the Website itself, third-party cookies are installed, as described below.

In particular, the cookies installed through the Site, for which the prior consent of the user is required, belong to the categories listed below:

Analytical cookies

They are used by third parties, even in unbundled form, for the management of statistics.

During the first visit to the site, the user can accept all cookies by completing one of the following actions:

closing the banner by clicking on the CLOSE button in the banner itself;
performing a scroll action on the page (c.d. scroll down);
by accessing another area of ​​the site or by clicking on any element of the page (image or link) outside the banner.

During the first visit to the site, if it does not perform any of the actions described in the banner but, from the banner, accesses the COOKIE POLICY, the user can interact with the individual consent links in the extended information where it is possible lend and / or deny consent, as appropriate. Attention: if the user does not interact with the consent forms and leaves the extended information, closing the window in which the information is contained or continuing browsing the site, give consent for all cookies, as indicated in the present sentence at the bottom of the same window.

On subsequent visits to the site (on the condition that the user has previously expressed his / her preference about the use of cookies, as indicated in points 1 and 2 above), by accessing the information extended through the “Cookie information” link present on each page of the Site;

In any case, through the browser settings. The procedure to follow to configure these settings is as follows:

Chrome: Click on the Menu icon at the top right and select the Settings item. Click at the bottom of the page on the link Show advanced settings and under Privacy click the button Content settings. A window will open where you can select the Block third-party cookies and site data item, then click Finish.

Cookie cancellation

Type chrome: // history / in the address bar then select “Clear browsing data …”. You will find a series of items including “Cookies and other site data and plugins”. Check that the check mark is activated next to your name and press “Clear browsing data”.

However, we recommend that you always check the updated guide by clicking here

FireFox: Click on the Menu icon at the top right and select Options. In the horizontal menu at the top select Privacy. In the Tracking field, select the option Request sites not to perform any tracking then click OK.

Cookie cancellation

Access the options via the menu icon, then select the “Privacy” section. In the chronology item choose: “use custom settings” then click on “Show cookies”. The Cookies window will be displayed: In the “Search” field type the name of the site whose cookies you want to remove. A list will appear showing the cookies related to the search carried out. In the list, select the cookies to remove and click the Remove Selected button. To delete all cookies stored on your computer, you can use the “Remove all cookies” button.


Explorer: Click on the wheel icon at the top right and select Internet Options. A window will open where you select the Privacy tab. Click Advanced and in the next window select Replace automatic cookie management. After that select Block from the list Third-party cookies and tick Always accept session cookies. After that click OK.

Cookie cancellation

Select “Tools”, “Internet Options”, then “Delete” from the “Browsing History” box. You will find a number of items including Cookies. Check that the check mark is activated next to his name and press “Delete”.

Safari: Click on the wheel-shaped icon at the top right and choose Preferences from the list. A window will open where you can click on the Privacy icon in the top horizontal menu. Under Block cookies, select From sponsors and third parties. It is then possible to close the window again.

Cookie cancellation

Click on “Preferences” from the “Tools” menu (CTRL +, key combination) then select the Privacy section. Click on “Remove all website data” then confirm the choice. Choose the cookie management policy by choosing an option from those proposed by the program, then close the options window by closing the top right icon.

Cookies used by the site

“Technical Cookies” that do not require the prior consent of the User:

Session Cookies: They identify the user during his session on the website and allow his interaction with the same. They are deleted from the system once the session is over.
Persistent cookies: they are stored on a user’s device between browser sessions and allow users to memorize their preferences or actions with respect to a site (or in some cases with respect to different websites).

These are the cookies we use both us and third parties to perform statistical navigation analyzes that allow us to quantify the number of users arriving on our site, page views or number of clicks made on a page of the site. These analyzes are used internally and anonymously exclusively for statistical purposes in order to improve the offer of products and services we have. This information that we obtain through cookies is also used to avoid scams and improve the security of our website.

“Technical Cookies” that require the prior consent of the User:

Analytical cookies: To analyze the use of the site by users, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google (autonomous data controller) will use this information for the purpose of tracking and examining your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and use of the Internet. Google may also transfer this information to third parties where this is required by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate setting on your browser, but this may prevent you from using all the features of this website. For more information, consult Google’s privacy policy available at: You can declare consent or non-acceptance of Google Analytics Cookies at the following address: Consent Form / Disabling Google Analytics.

Information provided by pursuant to art. 13 of the Privacy Code

With respect to the information collected by the cookies installed directly from the Site, as the data controller, states the following:

as regards the “technical” cookies, as indicated above, we reiterate the use of these cookies does not require the user’s prior consent since these are cookies necessary to allow navigation within the Site and the proper functioning of the Site same. In case of removal of technical cookies through the browser settings, browsing within the Site may not be, in whole or in part, possible; the data is collected only for the purposes indicated above and is processed by computer.

Finally, with reference to third-party cookies, it should be remembered that the purposes of these cookies, the logic underlying their processing and the management of user preferences with respect to cookies themselves are not determined and / or verified by but by the third party who supplies them, as supplier and holder of the treatment, as indicated above. However, regardless of the fact that believes that the user has validly expressed its consent to the installation of cookies, even third parties undertakes to provide support to the user who requests it at address listed above and how to exercise your selective consent / denial or to delete cookies from your browser.